Last updated: July 20, 2026
Orders are placed and confirmed by phone with a Fiberspeed representative. Once your device, plan, and shipping address are confirmed, your order is submitted for processing.
Orders are typically processed and shipped within 1–2 business days of approval. Processing may take longer during high-demand periods or if a device needs to be transferred between our U.S. warehouses.
We ship to addresses within the United States using standard national carriers. Estimated delivery time is typically 3–7 business days after your order ships, depending on your location. You will be given a tracking number by phone or, if provided, by email once your order ships.
Any shipping charges will be disclosed to you on the phone before your order is finalized, along with the device price and payment plan details.
If your package is lost, damaged in transit, or significantly delayed, call us and we will work with the carrier to resolve the issue, which may include a replacement shipment.
Please make sure your shipping address is correct when you place your order. Fiberspeed is not responsible for delivery delays or losses caused by an incorrect address provided by the customer.
Questions about an order in progress? Call us at (888) 705-0430 or email info@fiberspeed.io.